Contact Us

We hope you find the U-Rewards programme simple to use but if you need anything at all here are the details of how you can get help.

Help & FAQs
95% of the questions we receive can be answered by visiting the Help and FAQ section once you are logged in.

How do I register?
In order to register for U-Rewards you must have been invited and received a Membership Number and Activation PIN. If you have a Membership Number and Activation PIN please register now.

I have lost my Username and/or Password

To reset your password click here.

If you're still having problems or you need to speak to someone please call the support team on 0844 854 9037.

The support team are available Monday-Friday 09.00-17.00
Lines are open Monday-Friday 08.00-20.00 and Saturday 09.00-14.00 and a 24/7 voicemail service is available for leaving messages or emergency calls.

I have a Technical Support question
To log a technical issue or query please call the support team on 0844 854 9037.